Yesss! Glad you’re on your way to one of the friendliest alternatives to banking. To open your Lana banking account with a Lana Visa® Debit Card, head to lana.com, and click Sign Up on the top right of the page. Account opening is subject to Green Dot Bank approval.
To prevent identity theft and fraud, we need to be able to verify your identity with: Full name Physical address, Birth date, Social Security Number Mobile phone number Possibly a photo ID Email address and secure password We are required by federal law to identify you with this information, which is part of an effort
For questions related about your bank account, Lana Visa® Debit Card, or transactions, follow these steps: Log in to your account Go to Profile Then go to Get Help Choose the relevant topic Submit a ticket through the form provided Our partner bank will respond by email or call back as soon as possible.
To find your account and routing numbers, follow these steps: Log in to your account Go to Profile Your account and routing number will be visible You can use this information to set up automatic bill payments (like rent) or transfer money into your Lana account from another bank account.
For sure! The money you put into your Lana account, up to $250,000, is FDIC-insured upon verification of your identity as the cardholder. Technically, Lana account funds are FDIC-insured up to the allowable limits through Green Dot Bank, Member FDIC upon verification of Cardholder’s identity. The coverage limit is subject to aggregation of all of
To contact customer support for anything related to your Lana bank account or Visa® Debit Card, follow these steps: Log in to your account Go to Profile Choose the relevant help topic If your question is not answered through the explanation, submit a ticket through the form provided Our partner bank, Green Dot Bank, will
It’s super easy! Log in to your account Go to Profile Then go to Tools, and ‘View statements’
Not yet, but stay tuned! More exciting features are coming soon.
Really sorry to hear you’re thinking of leaving, but we wish you all the best! If you have any suggestions on how we could have made your banking experience better, we’d love to hear from you at (786) 481-4010. If you’re sure you want to close the account, here’s what you have to do: Be
Man, that sucks! Here’s what you can do: Contact our banking support team at (844) 260-0909 to determine if you need to block and replace your Lana Visa® Debit Card Make sure you have the following information handy: Your full name and account number (found in the Profile section of the online account). Approximately when
