If you see something that doesn’t look right, contact us immediately at (844) 260-0909. Please have handy: Your full name and account number (found in the Profile section of the online account) What you believe the error is and the amount of this When the error took place
Managing your Card
Can’t find your card? Immediately reach out to us at (844) 260-0909. Let’s get that card canceled and replaced as soon as possible.
Now things get exciting! To activate your card, call the number on the card sticker (844) 311-2413, and follow the prompts.
Once you’ve opened your Lana banking account, you’ll receive your debit card in the mail within 7 business days. If it has been more than two weeks, and you haven’t received your personalized card, please contact our banking support team at (844) 260-0909. ?TIP ?Check if the address you signed up with is the same