How do I download the app?

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Lana is a “web app” at the moment (not in the app store). You access your Lana account from your web browser, and if you have a smartphone, you can bookmark it so that it appears and works like an app on your home screen.

Here’s how to bookmark your Lana account like an app:

1. If you’re on Android, go to the Lana login screen (www.lana.com > Login) using an internet browser (Chrome), and log in. The web browser will automatically prompt you to add Lana as a shortcut to your home screen for easy access.

2. If you’re on iOS, go to the Lana login screen (www.lana.com > Login) using an internet browser (Safari), and log in. You’ll need to manually add that shortcut to your home screen. This only works on Safari.


Drop a line here 👉🏼Support@lana.com or give us a call at (888)-821-0212 📞 

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How do I find an in-network ATM?

To find a fee-free in-network ATM, follow these steps: Log in to your Lana account Go to Profile Then go to Tools, and ‘Withdraw cash’ Then use the interactive map to search for your nearest in-network ATM You can also lookout for the AllPoint logo on ATMs at participating CVS Pharmacy®, Rite Aid and Walgreens retailers.

How do I get cash out of my account?

There are a couple ways to get cash out: 1. Avoid pesky fees when you withdraw cash at one of our 19,000 in-network ATMs. To find one of these free ATMs near you, use the interactive map in your Lana account by going to the Profile section, and then it’s under Tools (see picture). Each customer may

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