Attention Lana Debit Card Customer! As of March 15, 2022, the Lana Visa Debit Card program will be discontinued and all existing accounts will be closed. Learn More
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September 1, 2021

Drop a line here Support@lana.com or give us a call at (888)-821-0212 ?

I can’t log in to my Lana account, what do I do?

April 17, 2021

Having difficulty logging into the Lana app?. Here are some tips: Every time you log in, you will get a verification code text message* (this is for security). Please enter your verification…

How do I change my phone number?

April 17, 2021

If you have access to your prior phone number (required to log in to Lana) and phone, you can log in to you Lana account, and go to the Profile section to…

How do I download the app?

April 17, 2021

Lana is a “web app” at the moment (not in the app store). You access your Lana account from your web browser, and if you have a smartphone, you can bookmark it…

How do I update my password?

April 17, 2021

To update your password, follow these steps: Log in to your Lana account Go to Profile Then go to ‘Personal and Login’ Follow the steps on the screen After you enter your…

Banking services provided by Green Dot Bank and Lana Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa® is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of the registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Your debit account is insured to the regulatory limits by the Federal Deposit Insurance Corporation (FDIC). Green Dot is a registered trademark of Green Dot Corporation.

The Lana app and EZCORP services are not provided by Green Dot Bank, Green Dot Corporation, Visa U.S.A., or any of their respective affiliates, and none of the foregoing has any responsibility to fulfill any products or services offered by Lana or EZCORP.

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