Attention Lana Debit Card Customer! As of March 15, 2022, the Lana Visa Debit Card program will be discontinued and all existing accounts will be closed. Learn More
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Lana Debit Card
Customer!

As of March 15, 2022, The lana Visa debit card program is being discontinued.
You will still have access to your funds until this date.

Important Things To Know

  • You will not be able to load funds to your card with cash, direct deposit, money transfers, or any other load methods after February 15, 2022. If you are enrolled in direct deposit, please contact your payor to stop funds from being loaded to your card before then. Please allow enough time to make this change. If you are currently enrolled in direct deposit, please provide your payor with routing and account numbers for a different bank account to avoid any deposits being sent to your closed Lana Visa Debit Card account. Please allow enough time to make this change.
  • Please stop any auto-payments you have set up from your Lana Debit Card account before March 15, 2022, as they will not be processed after this date.
  • Try to spend or transfer any remaining funds and bring your balance to $0 before March 15, 2022. Any funds left on your account after March 15, 2022, will be mailed to you by check to the address we have on file. Please log in to your account at Lana.com to make sure your mailing address on file is correct before your account closes.
  • You will not be able to request a replacement card for a lost or stolen card after March 1, 2022.
  • You will not be able to access your account after March 15, 2022. We recommend printing or saving your statements for your records before this date. If you need an account statement after March 15, 2022, please contact customer support at (844) 260-0909.
  • Please note, that although the Lana Visa Debit Card program will be discontinued, you will still be able to continue using your Lana account to manage pawns, layaways and EZ+ Rewards from any of our family brands. Please visit ezplus.com for more information.

Thank you for being a valued customer. We appreciate your understanding during this process and apologize for any inconvenience this may cause you. If you have any questions regarding your account closure, please give us a call at (844) 260-0909.

1. The opening of a debit account is subject to Green Dot Bank’s approval. See the Deposit Account Agreement for fees, terms, and conditions.

2. Other Fees may apply. See fee list here.

3. Early availability depends on timing of payor’s payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.

4.Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.

Banking services provided by Green Dot Bank and Lana Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa® is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of the registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Your debit account is insured to the regulatory limits by the Federal Deposit Insurance Corporation (FDIC). Green Dot is a registered trademark of Green Dot Corporation. ©2020 Green Dot Corporation. All rights reserved.

The Lana app and EZCORP services are not provided by Green Dot Bank, Green Dot Corporation, Visa U.S.A., or any of their respective affiliates, and none of the foregoing has any responsibility to fulfill any products or services offered by Lana or EZCORP.

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