How do I view/print my statements?

It’s super easy! Log in to your account Go to Profile Then go to Tools, and ‘View statements’

How do I contact banking customer support?

To contact customer support for anything related to your Lana bank account or Visa® Debit Card, follow these steps: Log

Is the money I deposit into my Lana Card account FDIC insured?

For sure! The money you put into your Lana account, up to $250,000, is FDIC-insured upon verification of your identity

ATM
What’s the most cash I can withdraw each day?

You may withdraw up to $500 from ATMs in a single day.

Will my COVID Economic Relief Payment arrive earlier than the scheduled delivery date?

Lana’s partner bank, Green Dot will make your deposit available as soon as possible. Stimulus payments are not eligible for

How do I pay bills online using my Lana card or bank details?

To pay bills online for your service providers (for example: utilities, rent, phone plan, insurance, subscription services), you may be

Why should I have my tax refund loaded to my Lana Card account?

Direct deposit is a FREE and FAST way to receive your tax refund faster than a paper check! Avoid waiting

How do I find the routing number and account number for my Lana Card account?

How do I find the routing number and account number for my Lana banking account? To find your account and

How can I get my tax refund direct deposited to my Lana Card account?

All you have to do to receive your tax refund on your Lana Card account is: Get your routing and

How do I update my password?

To update your password, follow these steps: Log in to your Lana account Go to Profile Then go to ‘Personal

I’ve spotted an error on the Activity Feed (transaction history). What should I do?

If you see something that doesn’t look right, contact us immediately at (844) 260-0909. Please have handy: Your full name