To find your account and routing numbers, follow these steps: Log in to your account Go to Profile Your account and routing number will be visible You can use this information to set up automatic bill payments (like rent) or transfer money into your Lana account from another bank account. Drop a line here ??Support@lana.com or give […]

For questions related about your bank account, Lana Visa® Debit Card, or transactions, follow these steps: Log in to your account Go to Profile Then go to Get Help Choose the relevant topic Submit a ticket through the form provided Our partner bank will respond by email or call back as soon as possible. Drop a […]

To prevent identity theft and fraud, we need to be able to verify your identity with: Full name Physical address,

We do not have the status of your tax refund. However, you can get an update on the status of

No, you cannot direct other people’s refunds to your account or card. In accordance with IRS guidelines you can direct

The maximum you can withdraw from your Lana Debit Card at an ATM is $500 per day. ATM fees may apply.