Attention Lana Debit Card Customer! As of March 15, 2022, the Lana Visa Debit Card program will be discontinued and all existing accounts will be closed. Learn More
Log inSign up

Hello, how can we help?

Why should I have my tax refund loaded to my Lana Card account?

April 17, 2021

Direct deposit is a FREE and FAST way to receive your tax refund faster than a paper check! Avoid waiting by the mailbox, making extra trips, and paying extra fees just so…

How do I find the routing number and account number for my Lana Card account?

April 17, 2021

How do I find the routing number and account number for my Lana banking account? To find your account and routing numbers, follow these steps: Log in to your account Go to…

How can I get my tax refund direct deposited to my Lana Card account?

April 17, 2021

All you have to do to receive your tax refund on your Lana Card account is: Get your routing and Lana account numbers by logging into your Lana Card account and going…

How do I check the status of my tax refund?

April 17, 2021

We do not have the status of your tax refund. However, you can get an update on the status of your refund through the IRS by: Visiting www.irs.gov/refunds and going to “Where’s…

Can I receive tax refunds for other people on my account?

April 17, 2021

No, you cannot direct other people’s refunds to your account or card. In accordance with IRS guidelines you can direct your refund to your account or card, you cannot direct your refund…

Banking services provided by Green Dot Bank and Lana Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa® is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of the registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Your debit account is insured to the regulatory limits by the Federal Deposit Insurance Corporation (FDIC). Green Dot is a registered trademark of Green Dot Corporation.

The Lana app and EZCORP services are not provided by Green Dot Bank, Green Dot Corporation, Visa U.S.A., or any of their respective affiliates, and none of the foregoing has any responsibility to fulfill any products or services offered by Lana or EZCORP.

© 2020 Lana App. All Rights Reserved.