Attention Lana Debit Card Customer! As of March 15, 2022, the Lana Visa Debit Card program will be discontinued and all existing accounts will be closed. Learn More
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Hello, how can we help?

How do I report a scam?

April 17, 2021

Man, that sucks! Here’s what you can do: Contact our banking support team at (844) 260-0909 to determine if you need to block and replace your Lana Visa® Debit Card Make sure…

How do I close my account?

April 17, 2021

Really sorry to hear you’re thinking of leaving, but we wish you all the best! If you have any suggestions on how we could have made your banking experience better, we’d love…

Does the Lana Card offer joint accounts?

April 17, 2021

Not yet, but stay tuned! More exciting features are coming soon. Drop a line here ??Support@lana.com or give us a call at (888)-821-0212 ?

How do I view/print my statements?

April 17, 2021

It’s super easy! Log in to your account Go to Profile Then go to Tools, and ‘View statements’ Drop a line here ??Support@lana.com or give us a call at (888)-821-0212 ?

How do I contact banking customer support?

April 17, 2021

To contact customer support for anything related to your Lana bank account or Visa® Debit Card, follow these steps: Log in to your account Go to Profile Choose the relevant help topic…

Banking services provided by Green Dot Bank and Lana Visa Debit card issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa® is a registered trademark of Visa International Service Association. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. All of the registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Your debit account is insured to the regulatory limits by the Federal Deposit Insurance Corporation (FDIC). Green Dot is a registered trademark of Green Dot Corporation.

The Lana app and EZCORP services are not provided by Green Dot Bank, Green Dot Corporation, Visa U.S.A., or any of their respective affiliates, and none of the foregoing has any responsibility to fulfill any products or services offered by Lana or EZCORP.

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